Job Description

Working Days & Time • 6 working days • 10am - 10pm Working Location • ST Rosyam Mall Jalan Kebun, Klang Requirements • SPM or equivalent qualification; Diploma is a plus • 1 - 2 years’ experience in F&B customer service • Prior team lead and supervisory experience preferred • Ability to multitask and resolve customer issues promptly • Strong problem-solving skills for on-floor service concerns • Adherence to FOH cleanliness, SOPs and operational standards Benefits • Meritocracy Incentives • Overtime pays • Social security contributions (EPF, SOCSO & EIS) • Annual leave & medical leave • Staff meals & on‑the‑job training provided • Clear career advancement opportunities Job Description • Lead front-of-house team to deliver exceptional customer experience adhering to KyoChon Standards • Supervise staff schedules, cashiering, customer flow and FOH cleanliness • Address service issues instantly; ensure guest satisfaction and order accuracy • Report shifts updates; train new crew on service protocols • Require SPM/Diploma, 1-2 years F&B experience and leaderships • Career Paths: Service Supervisor > Assistant Manager > Outlet Manager