Technical Support Specialist

  • Penang, Malaysia
  • 605day(s) ago
  • 2500-3000
  • Permanent

Job Description

  • Date Posted:
    Posted 605day(s) ago
  • Expiration date:
    31/12/2023
  • Work Location / City:
    Penang
  • Job Title:
    Technical Support Specialist
  • Salary:
    2500-3000
  • Gender:
    Both

Job Description

-To provide technical assistance to clients for products & services offered by Exabytes -To provide guidance to clients for products & services offered by Exabytes -To troubleshoot errors related to hosting related services (Windows & Linux) -To monitor servers' performances -To ensure servers are working on optimum performance -To reply to clients via Helpdesk -To answer and reply to phone calls on Technical related issues -To perform weekly & monthly server maintenance Job Requirements: -Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. -Preferably junior executives specializing in IT/Computer - Network/System/Database Admin or equivalent. -Required skill(s): Linux, Windows Server, Networking. -Preferably skill(s): SQL, DNS, Programming, bash script, C, C++. -Knowledge of/Experience with Web Hosting is a plus. -Fresh graduates are encouraged to apply.