Technical Support Specialist

  • Penang, Malaysia
  • 2500-3000
  • Permanent

Job Description

  • Work Location / City:
    Penang
  • Job Title:
    Technical Support Specialist
  • Salary:
    2500-3000
  • Gender:
    Both

Job Description

• To provide technical assistance to clients for products & services offered by Exabytes. • To provide guidance to clients for products & services offered by Exabytes. • To troubleshoot errors related to hosting related services (Windows & Linux). • To monitor servers' performances. • To ensure servers are working on optimum performance. • To reply to clients via Helpdesk. • To answer and reply to phone calls on Technical related issues. • To perform weekly & monthly server maintenance Job Requirements: • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. • Preferably junior executives specializing in IT/Computer - Network/System/Database Admin or equivalent. • Required skill(s): Linux, Windows Server, Networking. • Preferably skill(s): SQL, DNS, Programming, bash script, C, C++. • Knowledge of/Experience with Web Hosting is a plus. • Fresh graduates are encouraged to apply.