Customer Service Executive

  • Kuala Lumpur, Malaysia
  • RM2500-RM3500
  • Full-time

Job Description

  • Work Location / City:
    Kuala Lumpur
  • Job Title:
    Customer Service Executive
  • Salary:
    RM2500-RM3500
  • Gender:
    Both

Job Description

We are an established floral arrangement company which has built a reputation over the last 25 years for producing stunning, inspirational flower designs for all occassions. We are seeking for enthusiastic and motivated individuals to join us. If You Are: - An effective communicator - fluent in English / Malay / Mandarin. - Posses a positive attitude and self-motivated - Responsible and hardworking - A good team player and helpfulness - Punctual, discipline and consciousness - Adaptable and flexible - Passionate in servicing customer - Attention to detail - Able to multitask, prioritize and manage time effectively We Provide: - EPF, Socso, Bonus, Medical Health insurance - A friendly and positive workplace culture - A very competitive salary and attractive benefits - Career advancement opportunities Job description - Handle customer enquiries via phone call, email and social media. - Provide prompt and professional response to customer inquiries. - Assist customer to select the best design / customization required. - Provide the best solution to customer. - Attend to customer needs and follow up. - Processing orders from customer. - Communicate well and clearly with production and delivery team. - Always keep confidentiality of customer information and data. - Ad hoc duties or responsibilites that may be assigned by the management Monday - Saturday (8.30am-5.30pm) 6 days day off per month