Job Description

Requirement: (A) DIPLOMA / DEGREE IN ANY FIELD. (B) WILLING TO WORKING AT 3 ROTATION SHIFTS. (C) COMPUTER LITERATE (D) EXPERIENCE IN SUPERVISING OPERATOR. 1. SUPPORT THE SUPERVISOR OR MANAGER IN PLANNING. COORDINATION, AND EXECUTION OF DAILY OPERATIONS. 2. ASSIST WITH THE HIRING AND TRAINING OF NEW EMPLOYEES, AND SUPERVISE AND COACH TEAM MEMBERS TO ENSURE HIGH LEVELS OF PRODUCTIVITY AND PERFORMANCE. 3. MONITOR AND EVALUATE THE PERFORMANCE OF TEAM MEMBERS, AND PROVIDE FEEDBACK AND COACHING AS NEEDED. 4. ENSURE THAT ALL TEAM MEMBERS ADHERE TO COMPANY POLICIES, PROCEDURES, AND SAFETY REGULATIONS. 5. COLLABORATE WITH OTHER DEPARTMENTS OR TEAMS TO ENSURE THAT OBJECTIVES AREA MET AND RESOURCES ARE UTILIZED EFFECTIVELY. 6. PREPARE REPORTS AND ANALYZE DATA TO MEASURE PERFORMANCE AND IDENTIFY AREAS FOR IMPROVEMENT. 7. HANDLE CUSTOMER COMPLAINTS OR ISSUES, AND ENSURE THAT CUSTOMER SERVICES STANDARDS ARE MET OR EXCEEDED. 8. ASSIST WITH SPECIAL PROJECTS AS NEEDED.