Job Description

Working Days & Time • 6 working days • 10am - 10pm Working Location • ST Rosyam Mall Jalan Kebun, Klang Requirements • Diploma in F&B/ Business Admin • 2 - 3 years F&B operation and supervision • Shift Management and operational decisions • Strong communication and interpersonal skills • SOP adherence and compliance • Customer complaint resolution Benefits • Meritocracy Incentives • Overtime pays • Social security contributions (EPF, SOCSO & EIS) • Annual leave & medical leave • Staff meals & on‑the‑job training provided • Clear career advancement opportunities Job Description • Assist Outlet Manager in daily operations and assume leadership during absence • Oversee shift management, staff allocation and service flow efficiency • Monitor food & service quality and resolve customer complaints promptly • Manage inventory, ordering and compliances with safety & hygiene SOPs • Train and guide teams to uphold standards and operational consistency • Ensure smooth operations and positive customer experience during shifts