Job Description

Jia Fang Shao Ye Sdn Bhd is a growing owned company based in Johor, which we created premium, unique hampers and gift box to the market to full-fill the market demand and the setting of trends. We have been innovating, improving and growing to bring the market most competitive products range while we stand for innovative strength and high quality awareness. The Brand is mostly active Malaysia and in Singapore. We are seeking an active learner with a drive for excellence to join our dynamic and feel-at-home team, and to spearhead our brands locally and globally. 🔸Communicating with customers through various channels. 🔸Acknowledging and resolving customer complaints. 🔸Processing orders, forms, applications, and requests. 🔸Keeping records of customer interactions, transactions, comments, and complaints. 🔸Managing orders and ensuring their prompt delivery. 🔸After Sales Service Ensure customer satisfaction and provide professional customer support.